Privacy Policy

1. Who we are

Hamro Find (hamrofind.au) is a free community directory for the Nepali community in Australia. It lists Nepali grocery shops, restaurants, events, and cultural resources across Australian cities.

For questions about this policy, contact us at info@hamrofind.au.

2. Information we collect

a) Information you provide

• Newsletter signup — your email address when you subscribe.
• Contact & suggest forms — your name, email, and message when you submit a form.

b) Information collected automatically

• Analytics — we use Google Analytics and Vercel Analytics to understand how the site is used (pages visited, session duration, device type). This data is anonymised and aggregated.
• Cookies — Google Analytics sets cookies to distinguish visitors. You can disable cookies in your browser settings.
• Language preference — your Nepali/English language choice is stored in your browser's localStorage only. It is never sent to our servers.

3. How we use your information

• To send you newsletter updates if you subscribed (you can unsubscribe at any time by replying to any email).
• To respond to contact or suggest form submissions.
• To improve the site using aggregated analytics data.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-party services

We use the following third-party services that may process your data:

• Resend — email delivery for newsletter and form submissions (privacy policy).
• Google Analytics — website analytics (privacy policy).
• Vercel — website hosting and analytics (privacy policy).

5. Data retention

• Newsletter email addresses are retained until you unsubscribe.
• Contact/suggest form submissions are retained in our email inbox and deleted periodically.
• Analytics data is retained per Google Analytics default settings (26 months).

6. Your rights

You have the right to:

• Request access to the personal data we hold about you.
• Request deletion of your personal data.
• Unsubscribe from the newsletter at any time by replying to any newsletter email.

To exercise any of these rights, email us at info@hamrofind.au.

7. Children's privacy

Hamro Find is not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.